Your data, your rights
Data Deletion & Your Rights
VibeChat collects as little as possible. You can ask us to access or delete your data, and we honour data-protection rights under the GDPR, UK GDPR, and CCPA. Here is how it works.
Last updated: June 29, 2026
We keep as little as possible
VibeChat is built to collect as little about you as it can. We use what we hold to run the service, keep people safe, and meet our legal obligations — nothing more.
You can ask us to access a copy of your data, or to delete it. We honour data-protection rights, and this page explains exactly how to make a request and what happens next.
How to request deletion
To request deletion, email us at support#vibe-chats.com (replace the # with @) from the email address or account you used on VibeChat. Tell us that you would like your data deleted.
Asking from your own account helps us confirm the request is really coming from you. To protect your account, we may verify your identity before we act — for example, by confirming details only you would know.
What gets deleted, what we keep
When we action a deletion request, we remove your account data and your settings from the live service.
In a few cases the law requires us to keep a minimal record for a limited time. This can include:
- A minimal record of transactions, where tax or accounting rules require it.
- Safety and abuse logs, where they are needed to prevent fraud or handle reports.
- Anything we are legally obliged to retain to meet a legal obligation.
We keep these records to the minimum needed, and only for as long as the relevant obligation applies — after that, they are removed.
Your rights under data-protection law
VibeChat serves users in the EU/EEA, the UK, and California, so depending on where you live you may have rights to:
- Access — get a copy of the data we hold about you.
- Rectify — correct data that is wrong or out of date.
- Erase — ask us to delete your data.
- Restrict — limit how we use your data.
- Port — receive your data in a portable format.
- Object — object to certain uses of your data.
We honour valid requests. If you are in the EU/EEA or the UK, you also have the right to lodge a complaint with your local data-protection authority. You can read more in our Privacy Policy.
Cookies & consent
You can change your cookie choices at any time through the cookie settings. Adjusting your choices there updates what we are allowed to set on your device.
For the full detail on what each cookie does and how consent works, see our Cookie Policy.
Our timeline
We act on valid requests within a reasonable period. Where the law sets a statutory deadline for a particular type of request, we work to meet that deadline.
If a request is especially complex, we may need a little longer — and if so, we will let you know.
We do not record your video
VibeChat does not record your live video. We do not keep your camera stream — once a session ends, the live media is gone.
If you have any questions about your data, reach out via our Contact page or email support#vibe-chats.com (replace the # with @).